The best scheduling app for Lightspeed Retail
TimeCinch turns Lightspeed Retail into a full booking + checkout system. Your customers, sales, loyalty, gift cards, and back-bar inventory stay in sync — automatically, in both directions.
Connects via the official Lightspeed X-Series API. No card data ever touches our servers.
Built for the way you actually run the shop
Every booking that touches Lightspeed is handled end-to-end. No double entry, no reconciling, no spreadsheets.
Two-way customer sync
New retail customer in Lightspeed? They show up in TimeCinch. New booking from a first-time client? They land in Lightspeed automatically. Reconciles every 5 minutes.
Appointment sales push to the register
When an appointment is paid, the sale appears in Lightspeed with the right outlet, register, cashier, and line items — ready to ring up.
Loyalty earn on every service
Your Lightspeed loyalty rate applies automatically to appointment sales. Clients accrue points for services the same way they do for retail.
Gift card redemption at checkout
Look up a gift card balance at the appointment, redeem the full or partial amount, and let Lightspeed split the payment lines.
Refund and void handling
Void a sale in Lightspeed and the appointment opens back up. Issue a refund and the appointment is marked accordingly — no manual cleanup.
Back-bar inventory auto-deduction
Map products to services once. Every appointment automatically draws down stock counts in Lightspeed — no separate inventory app needed.
Smart customer tagging
TimeCinch auto-applies tags like tc:vip, tc:churn-risk, and tc:first-visit so you can run Lightspeed marketing segments on real booking behavior.
Unified analytics
See potential vs actual revenue across bookings and retail. Source toggle lets you slice by appointment, walk-in, or combined — in one view.
Three steps. About 5 minutes.
Once connected, TimeCinch handles the rest — sales push to your register the moment an appointment is paid.
Connect Lightspeed
Click "Connect" in TimeCinch Settings. You authorize in Lightspeed, we register webhooks on your account, and the initial sync runs in the background.
Map services to products
Each TimeCinch service points to a Lightspeed product. Optionally map back-bar products to deduct on every appointment. One-time setup, takes a few minutes.
Done — start booking
New bookings, customers, sales, refunds, and inventory all flow between systems automatically. Reconciliation runs every 5 minutes for safety.
Lightspeed stays the source of truth. We just make booking work.
Most scheduling apps create a second “system of record” that drifts away from your POS. TimeCinch is the opposite — we push to Lightspeed, listen for webhooks, and reconcile every 5 minutes. If a customer pays cash in Lightspeed, the appointment goes paid in TimeCinch. If you void a sale, the appointment opens back up.
- Lightspeed is the payment source of truth
- Cash, card, gift card — all reconciled automatically
- No card data on our servers — ever
- Disconnect in one click; mirrors clear via cascade
- 1
Client books a haircut on your TimeCinch page.
- 2
New customer? Pushed to Lightspeed with email + phone.
- 3
You complete the appointment — service + back-bar products listed.
- 4
Sale is posted to Lightspeed with loyalty earn applied.
- 5
Customer pays via Lightspeed (card, cash, or gift card).
- 6
Webhook fires — TimeCinch marks the appointment paid.
- 7
Back-bar inventory in Lightspeed decreases automatically.
Same TimeCinch pricing. Lightspeed included.
The Lightspeed integration is part of TimeCinch — no separate add-on. Start on the free trial, upgrade when you're ready.
Ready to stop double-entering sales?
Sign up in two minutes. Connect Lightspeed from Settings. Your next appointment will land in the register automatically.
Start free trial